I spent a good deal of money on my multi-function printer on reputation for good quality prints and scans (with supposedly fully functioning software), and while it works well as I've used it in print jobs and scans from HP Smart, I believe having this Easy Scan app working properly is a legitimate expectation for the price I paid to buy the device and have it work as it's supposed to be able to.
Please HP, update this app to make it work the way it's advertised to. Judging by the number of 1-star reviews of this app, I'm far from alone. It supposedly has a function to do duplex scanning which I want to be able to use, and was a feature availabe on HP Deskjet printers in years past.
I've encountered this on Mac OS Catalina and now Monterey (OS's 11 and 12).
Unable to use for the last two Mac OS releasesÄespite being able to connect wirelessly to my LaserJet Pro MFP M281cdw, and print and do single side scans from HP Smart on my iPhone and my Mac, HP Easy Smart cannot find my printer, even after all of the reset and driver uninstall/reinstall directions provided. This is a productivity time saver! Kudos !! Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor. HP Print and Scan Doctor is a free software utility that helps you quickly address most printing and scanning issues with HP printers. It will save me a lot of work back when I used to scan to a USB drive, switch it to my computer, and search HP_Scan directory and hope my document appeared. HP EliteBook 8540w Mobile Workstation Software and Driver. Thanks HP for a great, AND FREE, scan App. I went to my computer' scan folder and there each document had been saved to a separate jpeg.
Delighted, I stacked several documents on my printers from feed and each document was scanned. The Easy Scan App reappeared and when the scan completed and displayed in the App, I clicked on "Send" which opened a save window where I selected a Folder for storing all future scans. Once completed, a document that I had previously placed on my printer started being scanned. If the problem is not too bad or the repair process is not too complicated, then you can just repair your printer and thus spend that money differently than originally planned.I downloaded HP Easy Scan to my new iMac Pro and once the download completed and the App opened, I went to devices on my computer and clicked on my office 'HP OfficeJet Pro 8600' Icon - immediately my computer started downloading a new print driver file. HP support website does not have anything but the Print and Scan Doctor which just takes me into a loop back to the website where nothing is available.
Operating System: Microsoft Windows 10 (64-bit) I am unable to find any drivers for this all-in-one. In general, until you get to local computer service with your beloved HP printer, you should really use HP Print and Scan Doctor and see if you can fix any problems yourself. Product: HP Photosmart C4640 All-in-One Printer. All you have to do is run HP Print and Scan Doctor and after a short extraction of temporary files you can select the printer you want to troubleshoot. Moreover, you can look for potential problems with any of your installed printers, whether they are local or network devices.
You should use this tool at all times when working with HP printers to benefit from on-the-go troubleshooting. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) helps HP printer users diagnose and resolve printing and scanning problems, and even various connection errors quickly and easily. Download HP Print and Scan Doctor 5 - Diagnose and resolve various printing and scanning problems and even connection errors for your computer HP Print and Scan Doctor: